When a user leaves the company and you need to make them inactive, if you change that email account to a POP instead of IMAP it will download their emails to a Zoho Mail account and therefore keep them with the CRM. It will use some of the data allotted to their account but the emails will stay.
After you move them to POP you can backup the emails:
Deactivate the User
Then go to Users and Control and select Security Control Zoho Mail Add-on Users take Click the Backup Emails button (it won't display until the user is deactivated)
Now you can successfully disable the User's email account as well, but they will still be attached to the records. Process can take a couple of hours.
1. Zoho discovered this after spending some time remoted into my machine. 2. "Version" is not a functioning Related list field name, please use alternative "Version_Build"
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If Outlook keeps deactivating an add-in, first of all try to uninstall & reinstall the given add-in. If it doesn’t solve the issue and the add-in is still being displayed as inactive, please follow these steps to activate the add-in: 1. exit Outlook ...
The Following Error is related to the graphics card: Per Act Solution: http://kb.swiftpage.com/app/answers/detail/a_id/25865/kw/binary%20stream%20'0'/related/1 Our Solution: Deleting Dependent.dll from %AppData%. And Resetting Preferences from ...
When a user leaves the company and you need to make them inactive, if you change that email account to a POP instead of IMAP it will download their emails to a Zoho Mail account and therefore keep them with the CRM. It will use some of the data allotted to their account but the emails will stay.
After you move them to POP you can backup the emails:
Then go to Users and Control and select Security Control
Zoho Mail Add-on Users take
Click the Backup Emails button (it won't display until the user is deactivated)
Now you can successfully disable the User's email account as well, but they will still be attached to the records. Process can take a couple of hours.
https://connect.zoho.com/portal/zohopartnernetwork/stream/12999000066976257